Contact Information

If you are a member of local law enforcement and believe your case may meet the criteria for an AMBER alert you must enter a Missing Persons Message in the eJustice Portal and follow the prompts for requesting additional assistance. You can contact the New York State Police Communications Section at (518) 457-6811 to speak with a member of the Investigative Support Unit. Non-emergency inquiries regarding the NYS AMBER Program may be directed to the NYSP Investigative Support Unit:


By Mail: NYSP Investigative Support Unit 1220 Washington Avenue, Building 30 Albany, New York 12226-2252


By Telephone:  (518) 786-2100, Monday through Friday, 8 a.m. to 4 p.m.


By Email: [email protected]